Telstra data tracking reminds us: You’re not alone online

Telstra data tracking reminds us: You’re not alone online
Wed 27 Jun 12, 17:56pm AEST

Alex Kidman

Telstra has been caught tracking the online usage of its “NextG” customers in preparation for what it calls a voluntary internet filtering system. It’s a stern reminder that whatever you do online is (or can be) watched. The issues surrounding online privacy are complex, wrapped up in layers of user expectations, reasonable (and sometimes unreasonable) business practices and laws that often trail the online reality. Telstra has been caught out tracking user activity based around its mobile broadband services, although it maintains that it’s doing so in an anonymous way. Or at least, it did so after first claiming that it wasn’t tracking anything at all. From a public relations perspective, at the very least, that is more than a slight mistake to make. The news first broke at the b…

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